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Terms& 
conditions

  1. Applicability

  2. These terms and conditions apply to all transactions with Venlo Natural.

  3. Orders & Delivery

  4. Orders are processed based on availability and delivery takes place as agreed.

  5. Prices & Payment

  6. All prices are exclusive of VAT. Payment must be made within the agreed period.

  7. Complaints & Returns

  8. Complaints must be reported within 24 hours of delivery. Returns are only accepted after consultation.

  9. Liability

  10. We are not liable for indirect damages or delays in delivery.

  11. Force Majeure

  12. In cases of force majeure, we reserve the right to postpone or cancel deliveries without compensation.

  13. Applicable Law

  14. These terms are governed by Dutch law. Disputes will be settled by the competent court.

Veegtesstraat 47, 5916PG

Venlo, Limburg

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FAQ

  1. What does Venlo Natural sell?

  2. We are a wholesale company specializing in fresh vegetables and fruit.

  3. How can I place an order?

  4. Orders can be placed through our website, by phone, or via email.

  5. What are the delivery times?

  6. Deliveries are made by appointment and depend on availability.

  7. What are the payment options?

  8. Payments can be made via bank transfer or other agreed payment methods.

  9. Can I file a complaint?

  10. Yes, complaints must be reported within 24 hours after delivery.

  11. Do you also deliver to private individuals?

  12. No, we only supply businesses.

  13. What should I do if I have questions?

  14. Please contact us.

  15. Can I return products?

  16. Because we sell fresh vegetables and fruit, returns are only accepted if the products are damaged, incorrect, or do not meet the agreed quality standards. Complaints or return requests must be reported within 24 hours after delivery. After inspection and approval, we will offer a replacement, credit, or refund where applicable.

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